NSERC/Warranty Life Industrial Research Chair in Social Media Analytics
Natural Sciences and Engineering Research Council of Canada
- Grant type: Industrial Research Chairs
- Years: 2017/18 to 2019/20
- Total Funding: $311,080
No researchers found.
Given the pivotal significance of understanding customers' interests through systematic monitoring and analysis of social media platforms for call centers, this proposed research project will address important research challenges related to social me... More ...
This project focuses on developing techniques within a unique platform for product knowledge base development, management and use. Our work is based on the following assumptions: i) The Web is a rich environment for extracting product information as ... More ...